{"id":1828,"date":"2022-06-27T10:08:36","date_gmt":"2022-06-27T10:08:36","guid":{"rendered":"http:\/\/swaggybank.loc\/?page_id=1828"},"modified":"2022-07-15T10:07:37","modified_gmt":"2022-07-15T10:07:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/swaggybank.staging-lab.dev\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color1);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1206.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-blend-mode: overlay;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:0px!important;margin-bottom:0px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:0px!important;margin-bottom:20px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:46;line-height:1.25;\">How can we help?<\/h2><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-1\"><p>We have segmented the questions that our customer support team receives most frequently into six main blocks. In each one of them you will find information regarding the use of our services and instructions for when you are experiencing problems, such a lost card or forgotten password.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" data-animationType=\"fadeIn\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\" id=\"my_faq\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-blend-mode: overlay;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 34px;}.fusion-accordian  #accordian-1 .panel-title a{color:var(--awb-color7);font-family:\"Karla\";font-weight:400;}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color8);border-color: var(--awb-color8);}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color8);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color8);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color8)!important;border-color: var(--awb-color8)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul class=\"fusion-filters clearfix\"><li class=\"fusion-filter fusion-active\"><a data-filter=\".general-information\" href=\"#\">General Information<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".login-and-password\" href=\"#\">Login and Password<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".payments-transactions\" href=\"#\">Payments &amp; Transactions<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".sepa-the-ultimate-guide\" href=\"#\">SEPA: The Ultimate Guide<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".swaggybank-cards\" href=\"#\">SwaggyBank Cards<\/a><\/li><li class=\"fusion-filter fusion-hidden\"><a data-filter=\".swaggybank-current-account\" href=\"#\">SwaggyBank Current Account<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right\" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-522 general-information \"><span class=\"entry-title rich-snippet-hidden\">How old do I have to be to use SwaggyBank services?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:39:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-522\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-522\" href=\"#collapse-1-522\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How old do I have to be to use SwaggyBank services?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-522\" aria-labelledby=\"faq_1-522\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">At the moment, the minimum age for becoming a SwaggyBank client is 18. We are working to lower it down in the future, developing products for younger generations.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-524 general-information \"><span class=\"entry-title rich-snippet-hidden\">Why is the video ID verification call necessary?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:40:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-524\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-524\" href=\"#collapse-1-524\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why is the video ID verification call necessary?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-524\" aria-labelledby=\"faq_1-524\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">SwaggyBank has a partnership with an Electronic Money Institution which Supervision Service Department of the National Bank of Lithuania and has been granted the electronic money institution license Nr. 28, with a payment system participant code Nr. 30600, and conducts Business under the laws of the Republic of Lithuania, according to the EU Directive (2009\/110\/EC) and the EU Directive (2015\/2366) on EU wide payment services. We are legally required to verify your identity before we can open a SwaggyBank account for you. The ID verification procedure through video call is a legally compliant remote identification process, designed to comply with the latest banking regulations and laws, as well as the Anti Money Laundering Act (AML).<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-526 general-information \"><span class=\"entry-title rich-snippet-hidden\">How do I complete the video ID verification call?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:40:57+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-526\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-526\" href=\"#collapse-1-526\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I complete the video ID verification call?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-526\" aria-labelledby=\"faq_1-526\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Our partner Ondato has developed a safe, secure and convenient method for digital ID verification in real-time, from anywhere in the world. To initiate your one-time ID verification process, click on \u201cVerify your identity\u201d button either right after registration or after setting up your password. During the video call you will take photos of your passport or national ID and take a selfie. It will not take more than one minute of your time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few tips on how to prepare yourself for the video call:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure you are in a quiet place with strong internet connection and good natural lighting.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select your citizenship, check what type of document you can use for the ID verification and have it ready.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-528 general-information \"><span class=\"entry-title rich-snippet-hidden\">What is ID verification?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:41:28+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-528\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-528\" href=\"#collapse-1-528\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is ID verification?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-528\" aria-labelledby=\"faq_1-528\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">It is an identity verification procedure powered by our partner Ondato, performed through a one-time video call.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-530 general-information \"><span class=\"entry-title rich-snippet-hidden\">How can I sign up?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:42:04+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-530\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-530\" href=\"#collapse-1-530\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I sign up?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-530\" aria-labelledby=\"faq_1-530\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Applying for a SwaggyBank account is simple and can be done remotely. To start the application process, click on <\/span><a href=\"https:\/\/satchel.eu\/personal\/\"><span style=\"font-weight: 400;\">\u201cOpen Personal Account\u201d<\/span><\/a><span style=\"font-weight: 400;\">\u00a0for private individuals, or \u201c<\/span><a href=\"https:\/\/satchel.eu\/business\/\"><span style=\"font-weight: 400;\">Open Corporate Account<\/span><\/a><span style=\"font-weight: 400;\">\u201d for businesses. After the submission of an application form, it will be reviewed by our Compliance department. This step can take up to 7-10 business days. In some cases, we may ask you to provide additional information in order to complete the procedure in accordance with regulatory requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upon the submission of your application, you will need to set up a password, which you will use to log into your account. For this purpose, <\/span><span style=\"font-weight: 400;\">you will receive an email from SwaggyBank with a password setup link.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The link is valid for 24 hours; in case of link expiration, please request a new one by <\/span><span style=\"font-weight: 400;\">contacting our Customer Support team at <a href=\"mailto:info@swaggybank.staging-lab.dev\">info@swaggybank.staging-lab.dev<\/a><\/span><span style=\"font-weight: 400;\">. After setting the password, please download the SwaggyBank app to verify your identity. You will need the frontal camera of your smartphone along with your passport or a national ID to complete identity verification.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-533 general-information \"><span class=\"entry-title rich-snippet-hidden\">Which countries is Swaggybank available in?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:43:01+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-533\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-533\" href=\"#collapse-1-533\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which countries is Swaggybank available in?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-533\" aria-labelledby=\"faq_1-533\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">SwaggyBank provides digital money management solutions to customers all over the world, empowering them with cutting-edge technology for efficient financial operations. You can open an account with us regardless of your citizenship or financial history; however, there is a list of countries that we do not onboard clients from. You can find the full list of Blacklisted jurisdictions on the dedicated web page: <\/span><a href=\"https:\/\/satchel.eu\/prohibited-countries-and-activities\/\"><span style=\"font-weight: 400;\">\u201cBlacklisted jurisdictions\u201d<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3168 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">Where is Swaggybank Business account available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:45:50+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3168\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3168\" href=\"#collapse-1-3168\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where is Swaggybank Business account available?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3168\" aria-labelledby=\"faq_1-3168\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Swaggybank Business accounts are currently available for phisical person entities registered in the European Economic Area (EEA) or Switzerland.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3170 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">What can I do if my country is not supported yet?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:46:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3170\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3170\" href=\"#collapse-1-3170\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What can I do if my country is not supported yet?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3170\" aria-labelledby=\"faq_1-3170\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">We will add your application to our priority waiting list and will notify you as soon as our services become available in your country.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3172 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">What documents are required to open a Personal or Business account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-27T13:24:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3172\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3172\" href=\"#collapse-1-3172\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What documents are required to open a Personal or Business account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3172\" aria-labelledby=\"faq_1-3172\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can find the list of required documentation on our website:<\/span><\/p>\n<p><a href=\"\/documents-set-for-personal\/\"><span style=\"font-weight: 400;\">Required documents for Individuals<\/span><\/a><\/p>\n<p><a href=\"\/documents-set-for-business\/\"><span style=\"font-weight: 400;\">Required documents for Businesses<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3174 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">What are the requirements in place for beneficial owners and directors of a company?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:48:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3174\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3174\" href=\"#collapse-1-3174\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are the requirements in place for beneficial owners and directors of a company?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3174\" aria-labelledby=\"faq_1-3174\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">To open a SwaggyBank Business account, we need to confirm the details of the directors and primary shareholders of your company. This policy is in line with the \u201cKnow Your Customer\u201d (KYC) regulatory procedure, which helps Businesses verify the identity of its clients. You will need to provide the details of individuals who own more than 25% of the cumulative shares of your Business. These shareholders and directors will need to provide a high-quality photo of an official ID, which is valid for at least the next three months. You can invite them to submit their ID check autonomously or upload the documents on their behalf. Please note that we may ask for additional documents.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3176 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">What types of accounts do we offer?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:49:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3176\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3176\" href=\"#collapse-1-3176\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What types of accounts do we offer?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3176\" aria-labelledby=\"faq_1-3176\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Your master account is opened in EUR and comes with a unique IBAN and BIC code, designated for SEPA payments only. There is a possibility to open additional accounts for international transfers in various currencies via a shared IBAN. To order accounts in other currencies, please submit a SWIFT order form, and we will get back to you with the most suitable solution for your transactional needs.<\/span><\/p>\n<p><a href=\"https:\/\/docs.google.com\/forms\/d\/1DDVL4H5GWCareSrfELatbRzdjImeKzLIPl9iTTRRUgo\/viewform?edit_requested=true\"><span style=\"font-weight: 400;\">SWIFT order form<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3178 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">Can I operate my account online?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:51:14+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3178\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3178\" href=\"#collapse-1-3178\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I operate my account online?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3178\" aria-labelledby=\"faq_1-3178\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes. Any Personal or Business Client of SwaggyBank is granted a free access to our online banking services provided by means of App and Web version.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3180 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">Can I manage my SwaggyBank account directly from my smartphone?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:56:38+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3180\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3180\" href=\"#collapse-1-3180\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I manage my SwaggyBank account directly from my smartphone?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3180\" aria-labelledby=\"faq_1-3180\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color3);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><p><span style=\"font-weight: 400;\">Yes, you can easily access your SwaggyBank for account via your smartphone by downloading our mobile banking app (SwaggyBank for iOS and Android). You can download the app here:<\/span><\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-body .fusion-button.button-1{border-radius:2px 2px 2px 2px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-1 fusion-button-span-yes fusion-button-default-type\" target=\"_self\"><i class=\"fa-apple-alt fas button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">App Store<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-0{width:20% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-nested-column-0{width:100% !important;order : 0;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-0{width:100% !important;order : 0;}.fusion-builder-nested-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-body .fusion-button.button-2{border-radius:2px 2px 2px 2px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-2 fusion-button-span-yes fusion-button-default-type\" target=\"_self\"><i class=\"fa-google-play fab button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Play Market<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-1{width:20% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-1{width:100% !important;order : 0;}.fusion-builder-nested-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3184 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I access my SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T09:59:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3184\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3184\" href=\"#collapse-1-3184\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I access my SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3184\" aria-labelledby=\"faq_1-3184\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color3);border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-3\"><p><span style=\"font-weight: 400;\">You can easily access your SwaggyBank account through the web Client Office or directly from your smartphone, by downloading the Swaggybank app (for iOS and Android).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can download the app here:<\/span><\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-body .fusion-button.button-3{border-radius:2px 2px 2px 2px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-3 fusion-button-span-yes fusion-button-default-type\" target=\"_self\"><i class=\"fa-apple-alt fas button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">App Store<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-2{width:20% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-nested-column-2{width:100% !important;order : 0;}.fusion-builder-nested-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-2{width:100% !important;order : 0;}.fusion-builder-nested-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_5 1_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-body .fusion-button.button-4{border-radius:2px 2px 2px 2px;}<\/style><a class=\"fusion-button button-flat fusion-button-default-size button-default button-4 fusion-button-span-yes fusion-button-default-type\" target=\"_self\"><i class=\"fa-google-play fab button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text\">Play Market<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-nested-column-3{width:20% !important;margin-top : 25px;margin-bottom : 25px;}.fusion-builder-nested-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 9.6%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 9.6%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-nested-column-3{width:100% !important;order : 0;}.fusion-builder-nested-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-nested-column-3{width:100% !important;order : 0;}.fusion-builder-nested-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:100% !important;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3186 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">Where can I find my IBAN?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:00:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3186\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3186\" href=\"#collapse-1-3186\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I find my IBAN?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3186\" aria-labelledby=\"faq_1-3186\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can find your account details, including the IBAN, by taking the following steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Swaggybank Web Client office \u2192 Sign in to your Swaggybank account using a One-time Password \u2192 Go to the Accounts tab on the left side of your screen \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab and expand the details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Swaggybank Mobile app \u2192 Sign in to your Swaggybank account \u2192 go to the Accounts tab \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3188 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">What details should I provide to receive incoming transfers to my SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:01:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3188\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3188\" href=\"#collapse-1-3188\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What details should I provide to receive incoming transfers to my SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3188\" aria-labelledby=\"faq_1-3188\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">In order to receive funds to your Swaggybank account, you should provide your full account details to the payer. These can be found in your Swaggybank Client office:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Swaggybank Web Client office \u2192 Sign in to your Swaggybank account using a One-time Password \u2192 Go to the Accounts tab on the left side of your screen \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab and expand the details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Swaggybank Mobile app \u2192 Sign in to your Swaggybank account \u2192 go to the Accounts tab \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3190 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I close a currency account that I no longer use?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-27T12:44:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3190\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3190\" href=\"#collapse-1-3190\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I close a currency account that I no longer use?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3190\" aria-labelledby=\"faq_1-3190\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">If you would like to close your account, simply contact our Customer Support Team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a> from your registered email and request to initiate the account closure procedure. Please bear in mind that additional fees may be applied.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can see our tariff plans\u00a0<\/span><a href=\"\/en\/fees\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3192 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I reactivate my closed account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:03:41+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3192\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3192\" href=\"#collapse-1-3192\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I reactivate my closed account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3192\" aria-labelledby=\"faq_1-3192\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Unfortunately, there is no possibility to reactivate an account that has been closed. If you wish to use our services again, please re-apply by submitting a Personal or Business account application form.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3194 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I deposit money to my SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:05:15+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3194\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3194\" href=\"#collapse-1-3194\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I deposit money to my SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3194\" aria-labelledby=\"faq_1-3194\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The only option that is currently available to fund your account is a bank transfer from the account of another Financial Institution. You can find your account funding instructions by taking the following steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SwaggyBank Web Client office \u2192 Sign in to your SwaggyBank account using a One-time Password \u2192 Go to the Accounts tab on the left side of your screen \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab and expand the details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SwaggyBank Mobile app \u2192 Sign in to your SwaggyBank account \u2192 go to the Accounts tab \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Note: If you are making a transfer from another European bank account to your SwaggyBank account in EUR, you have to make sure you are making a SEPA transfer in order to avoid any additional fees charged by your bank. The money will be credited to your SwaggyBank account within 1-3 business days. Please note that SWIFT payments cannot be credited to a SEPA account.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3197 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I deposit money to my SwaggyBank account via a credit\/debit card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:07:02+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3197\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3197\" href=\"#collapse-1-3197\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I deposit money to my SwaggyBank account via a credit\/debit card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3197\" aria-labelledby=\"faq_1-3197\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Unfortunately, this option is unavailable at the moment.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3199 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I change my phone number, email address, registration address or other personal data?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-27T12:31:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3199\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3199\" href=\"#collapse-1-3199\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I change my phone number, email address, registration address or other personal data?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3199\" aria-labelledby=\"faq_1-3199\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>In order to change your contact details or personal\/business data, please contact our Customer Support team at <a href=\"mailto:info@swaggybank.staging-lab.dev\">info@swaggybank.staging-lab.dev<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3201 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How can I get a bank statement?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:09:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3201\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3201\" href=\"#collapse-1-3201\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I get a bank statement?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3201\" aria-labelledby=\"faq_1-3201\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">We are currently working on implementing this feature on our online platform. Until it becomes available, you can receive an account statement by contacting our Customer Support team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a>, indicating the necessary period and preferred format of the statement in the email.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3203 swaggybank-current-account \"><span class=\"entry-title rich-snippet-hidden\">How do I submit a complaint?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:10:33+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3203\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3203\" href=\"#collapse-1-3203\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I submit a complaint?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3203\" aria-labelledby=\"faq_1-3203\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">A complaint can be submitted via three channels:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Registered mail sent to EMI\u2019s office address Gele\u017einio vilko g.18A, Vilnius, LT-08104, Lithuania;<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">2. E-mail EMI PARTNER <\/span><a href=\"about:blank\"><span style=\"font-weight: 400;\">complaint@satchel.<\/span><\/a><span style=\"font-weight: 400;\">eu<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">3. Online form\u00a0<\/span><a href=\"https:\/\/satchel.eu\/customer-complaint-form\/\"><span style=\"font-weight: 400;\">https:\/\/satchel.eu\/customer-complaint-form\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We welcome any constructive critical feedback from our customers, and kindly ask you to provide a detailed explanation of the issue\/s you are experiencing. This will help us take appropriate action immediately.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3204 login-and-password \"><span class=\"entry-title rich-snippet-hidden\">How can I change my password?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:11:31+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3204\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3204\" href=\"#collapse-1-3204\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I change my password?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3204\" aria-labelledby=\"faq_1-3204\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">In order to reset your password, please contact our Customer Support team at <a href=\"mailto:info@swaggybank.staging-lab.dev\">info@swaggybank.staging-lab.dev<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3207 login-and-password \"><span class=\"entry-title rich-snippet-hidden\">How can I change my login e-mail?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:12:29+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3207\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3207\" href=\"#collapse-1-3207\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I change my login e-mail?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3207\" aria-labelledby=\"faq_1-3207\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">To change your contact details, please contact our Customer Support team at <a href=\"mailto:info@swaggybank.staging-lab.dev\">info@swaggybank.staging-lab.dev<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3209 login-and-password \"><span class=\"entry-title rich-snippet-hidden\">What is 2FA (Two-Factor Authentication)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:13:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3209\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3209\" href=\"#collapse-1-3209\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is 2FA (Two-Factor Authentication)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3209\" aria-labelledby=\"faq_1-3209\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">At SwaggyBank we aim for an improved user experience, while maintaining high security standards. For this purpose, we have Two-factor Authentication (2FA) in place for your SwaggyBank account, which adds an extra layer of security that protects your account from unauthorized access and keeps your money safe at all times. With 2FA you will be required to enter both your password and a One-time Password (OTP) sent to you each time you sign in to your SwaggyBank account, as well as any time you are making an outgoing transfer.<\/span><\/p>\n<p><a href=\"https:\/\/satchel.eu\/blog\/satchel-two-factor-authentication-2fa-user-guide\/\"><span style=\"font-weight: 400;\">Two-factor Authentication (2FA) User Guide<\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3211 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">Introduction<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:15:08+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3211\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3211\" href=\"#collapse-1-3211\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Introduction<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3211\" aria-labelledby=\"faq_1-3211\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">If you\u2019re dealing with money transfers to your relatives and friends or consider lowering the costs of sending and receiving funds from your business partners and clients, this guide will give you all the information you\u2019re looking for. In this comprehensive guide you will learn more about SEPA and the ways you can benefit by using it for your private and corporate transactions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We made sure to answer the FAQs and cover various issues related to SEPA payments \u2014 the top transfer option that improves daily transactions for millions of people and companies in the Single Euro Payment Area.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are not acquainted with SEPA payments, we suggest you study this guide carefully to learn the basics of how the system works. Should you be interested in specific questions, please refer to the Table of Contents to find the section that will give you a comprehensive answer<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3213 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">What is SEPA?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:16:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3213\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3213\" href=\"#collapse-1-3213\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is SEPA?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3213\" aria-labelledby=\"faq_1-3213\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Single Euro Payments Area is a payment integration initiative of European countries, which simplifies the execution of transfers in euro, both in terms of speed and cost efficiency.<\/span><\/p>\n<p><b>What are the use cases of SEPA transfers?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">European citizens and residents use SEPA for different motivations. These include but are not limited to billing for services or products, receiving salaries, pensions, and various regular payouts, sending money to friends and family, etc. Many businesses fully rely on SEPA within Europe, as the system help them satisfy their main needs: purchasing raw materials, buying and selling ready products, sending salaries to their employees, clearing money obligations with their partners, and the list goes on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although certain banks may apply small commissions for the Single Euro Payments Area transactions, the system is completely free on a general scale. Moreover, as all payments are in Euro only, customers also save on exchange rates. Any given transfer that amounts to less than 50,000 EUR will only require a couple of hours to reach the beneficiary. Besides, the instant credit transfer option that takes 10 seconds at most, is being gradually integrated all over Europe.<\/span><\/p>\n<p><b>The euro currency and its coverage<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Euro has the status of national currency in nineteen countries of the Eurozone, as well as in nine other non-EU territories, including two states outside Europe.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Euro is the only available currency in the SEPA system, as it covers not only the EU member-states, but also Norway, Denmark, Poland, and other countries. Open financial and customs borders give businesses in these countries an opportunity to conveniently trade and operate in Euro, alongside the local currency.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3217 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">SEPA countries<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:17:44+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3217\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3217\" href=\"#collapse-1-3217\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">SEPA countries<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3217\" aria-labelledby=\"faq_1-3217\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The thirty-six territories that support SEPA greatly boost the economic capacity of the region. At the moment, the SEPA zone consists of twenty-eight EU member-states: Germany, France, Estonia, Belgium, Spain, Denmark, Italy, Greece, Finland, Hungary, Austria, Slovenia, Ireland, Bulgaria, Malta, the Netherlands, Lithuania, Poland, Croatia, Portugal, Sweden, Cyprus, Latvia, Romania, the Czech Republic, Luxembourg, Slovakia, and the United Kingdom.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, SEPA is not only about the EU countries. Such territories as Norway, Iceland, Liechtenstein, Switzerland, Andorra, San Marino, and Monaco, are also part of the network.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Considering the population of the above-mentioned states, almost half a billion people reside in the SEPA area and generate more than 120 billion SEPA transactions each year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This makes SEPA the primary means for Euro transactions in the EEU. All citizens and businesses residing or possessing bank accounts in the countries of the SEPA zone can enjoy international Euro transactions of the same speed and convenience as the ones executed domestically.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3219 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">SEPA and the UK<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-27T09:02:35+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3219\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3219\" href=\"#collapse-1-3219\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">SEPA and the UK<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3219\" aria-labelledby=\"faq_1-3219\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Despite the fact that GBP is the national currency of Great Britain, SEPA transfers are still available for its citizens and residents. Despite Brexit, the UK has retained its SEPA membership, as the system is an excellent tool that currently has no analogs for private and corporate transactions in Euro. This payment method combines a perfect set of standards for improving the efficiency of cross-border transactions and merging separated local markets into one.<\/p>\n<p>In Europe, any customer can make a transfer Euro to a UK bank account using the SEPA system. Moreover, such transactions won\u2019t require currency exchange or any relevant commissions. Euro accounts in the UK come with IBANs that are no different from the ones issued in Europe. A SEPA transfer can also be chosen to execute a transaction between the USA and the United Kingdom, given that the American party has a Euro account opened in an EU banking institution. In order to open a current account in Euro, the UK citizens and businesses only have to provide the very basic personal data, which falls under European requirements.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3221 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">EUR currency account<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:20:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3221\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3221\" href=\"#collapse-1-3221\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">EUR currency account<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3221\" aria-labelledby=\"faq_1-3221\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">So, what are the privileges of having a Euro current account? Because current accounts in Euro allow you to transact without inquiring extra commissions and extensive waiting times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You are free to open a Euro account anywhere beyond the Eurozone; the conditions will be quite similar as those relevant for the local currency in that jurisdiction. Most banks also offer very competitive fees for the conversion of local currency to Euro.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No matter what EU country we are speaking about, having a private or business account in Euro has become an essential requirement for hassle-free international travels and smooth cross-border trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although currency exchange is very simplified within Europe, it is best to open a Euro current account in countries that use Euro as national currency.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3223 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">SEPA Direct Debit vs SEPA Credit Transfer (CT)<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:21:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3223\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3223\" href=\"#collapse-1-3223\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">SEPA Direct Debit vs SEPA Credit Transfer (CT)<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3223\" aria-labelledby=\"faq_1-3223\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Even though the two may sound quite similar, SEPA CT and Direct Debit are two different ways to send money and come with different requirements. Both support transactions in Euro, but the mechanism is distinct for each.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SEPA Credit Transfer is a simple money transfer, which only requires the recipient\u2019s IBAN. It is most frequently used to make single payments for services or goods within the SEPA network. For instance, if a person living in Italy purchases an item from a supplier in the Netherlands, he can use SEPA Credit Transfer as a payment method. In most cases, the beneficiary receives the payment in one business day after the transaction is executed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alternatively, SEPA Direct Debit is managed by the customer\u2019s bank, credit union or another money institution, on his behalf. This process works under the conditions of signed authorization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having a much simpler option like the SEPA Credit Transfer on the other side, this may sound too complicated, however, sending a Direct Debit payment doesn\u2019t require immediate personal approval of every transaction by the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most of the Direct Debit transfers are recurring payments of a certain amount that are executed every month, or another set timeframe; they can also take the form of conditional cashless payments, like sending a particular amount to the beneficiary after the account balance hits an indicated threshold. Direct Debit is widely used to subscribe for services, pay debts or rent. Businesses heavily rely on this option, as lengthy contracts may include several predefined payments.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3225 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">What is an IBAN and a BIC?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:22:53+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3225\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3225\" href=\"#collapse-1-3225\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is an IBAN and a BIC?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3225\" aria-labelledby=\"faq_1-3225\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Within the SEPA system, all transactions require the sender\u2019s and beneficiary\u2019s IBAN, or International Bank Account Number, which is a unique code that serves as an address from and to which the payment is sent. IBAN contains the bank identifier, the country code, and the account number in the bank itself, which makes it sufficient to execute most payments, especially Credit Transfers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An IBAN contains the bank chain number or code, a two-digit country code, a checksum to ensure its integrity, and the account number in the financial institution itself. A regular IBAN looks like this:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Example: DE89 3704 0044 0532 0130 00<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, DE \u2014 is the code for Germany, 89 is the control number, calculated using all other digits, 3704 0044 is the code of the bank, as well as of the bank office the account was opened at, and 0532 0130 00 is the account number. Such a precise coding system minimizes the possibility of errors and ensures that every transaction reaches its recipient.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is worth mentioning, that in different countries IBANs may contain extra letters together with digits; however, the length and overall appearance is generally identical.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business Identifier Code, or BIC, is a unique short code that serves for the identification of banks, their branches, credit unions, and other money institutions. For SEPA CT within the Eurozone, these are usually not needed, but sometimes a bank may require this information to issue Direct Debit payments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A BIC contains four digits that stand for the bank code, a two-digit country code, and two to five digits (letters or numbers) that indicate the exact bank office. Here\u2019s an example:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">STUALT21XXX<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here, STUA is the designated code for Swaggybank, LT is the country code of Lithuania, and 21XXX is the company\u2019s designation for the central office in Vilnius.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3227 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">SEPA vs SWIFT<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:23:51+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3227\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3227\" href=\"#collapse-1-3227\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">SEPA vs SWIFT<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3227\" aria-labelledby=\"faq_1-3227\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">SWIFT is another cross-border wire transfer network, which is accessible from pretty much anywhere. Currently, over 10,000 banking institutions in 210 states are connected to SWIFT. Its rules are practically identical to those of SEPA; however, SWIFT transactions are executed in pretty much any currency. Businesses located in Europe use SWIFT for their financial operations, but there are several key differences that make SEPA much more convenient for Euro payments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike SEPA, SWIFT is not free. Any bank is allowed to set and charge commissions, for both incoming and outgoing transactions. Not all financial institutions are connected to SWIFT without third parties, but instead use correspondent banks that act on their behalf, following mutual agreements. Thus, one simple transaction may sometimes be subject to fees from a couple of different institutions!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another difference is transaction speed. While SEPA instant credit transfers only need ten seconds to be executed, some SWIFT transactions may take up to a few working days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SWIFT supports any currency, and this is both an advantage and a drawback. Let\u2019s say, the recipient and sender operate in two different currencies. In this case, the funds will be converted automatically using exchange rates that are not beneficial to the parties, along with institutional commissions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SWIFT is a fundamental worldwide payment instrument that is, however, slowly giving up to SEPA transfers, as more and more businesses outside of Europe are opening Euro current accounts to operate within the system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is worth mentioning that since these two methods are different, SWIFT transfer cannot be received on a SEPA account, and vice versa.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3229 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">SEPA Instant Credit Transfer<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:24:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3229\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3229\" href=\"#collapse-1-3229\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">SEPA Instant Credit Transfer<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3229\" aria-labelledby=\"faq_1-3229\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Since 2017, financial institutions in eight Eurozone countries started offering SEPA Instant Credit Transfers, also known as SCT Inst. Essentially, these are credit transactions that are usually processed in under 10 seconds, and under unusual circumstances &#8211; in up to 20 seconds. Currently, SEPA Instant payments are executed in all the Eurozone states.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3231 sepa-the-ultimate-guide \"><span class=\"entry-title rich-snippet-hidden\">Conclusion<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:27:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3231\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3231\" href=\"#collapse-1-3231\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Conclusion<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3231\" aria-labelledby=\"faq_1-3231\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">As suggested by this guide, SEPA has various advantages, which makes it one of the most popular money transfer methods in Europe. Both individuals and businesses continue to increasingly integrate SEPA transfers into their daily operation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At SwaggyBank we are ready to become your trusted partner and guide in the world of fast and cost-efficient Euro transfers. Apply for a European current account today, without leaving your home or office, and enjoy all the benefits of SEPA payments!<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3233 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">Where can I find my IBAN?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:29:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3233\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3233\" href=\"#collapse-1-3233\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I find my IBAN?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3233\" aria-labelledby=\"faq_1-3233\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can find your account details by taking the following steps:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SwaggyBank Web Client office \u2192 Sign in to your SwaggyBank account using a One-time Password \u2192 Go to the Accounts tab on the left side of your screen \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab and expand the details.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SwaggyBank Mobile app \u2192 Sign in to your SwaggyBank account \u2192 go to the Accounts tab \u2192 Click on the Account that you need the information for \u2192 Click on the Funding Instructions tab.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3235 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">How long does it take to transfer money from my SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:30:30+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3235\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3235\" href=\"#collapse-1-3235\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long does it take to transfer money from my SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3235\" aria-labelledby=\"faq_1-3235\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The processing time for outgoing transfers depends on the transfer type. Internal system transfers are instant. SEPA transfers take between 1-2 business days. SWIFT transfers take between 3-5 business days.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3237 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">I want to send\/receive a transfer in other currency than EUR, what should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:31:24+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3237\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3237\" href=\"#collapse-1-3237\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I want to send\/receive a transfer in other currency than EUR, what should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3237\" aria-labelledby=\"faq_1-3237\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">International outgoing\/incoming bank transfers in other currencies than EUR are available only via our Shared IBAN service. To order accounts in other currencies, please submit a SWIFT order form and we will get back to you with the most suitable solution for your transactional needs.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3239 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">I did not receive a transfer in its full amount. Were additional fees charged?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:33:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3239\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3239\" href=\"#collapse-1-3239\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I did not receive a transfer in its full amount. Were additional fees charged?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3239\" aria-labelledby=\"faq_1-3239\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">We do not charge any fees when you deposit money to your SwaggyBank account via a bank transfer. However, when making an international payment, the sender can choose you as the party that covers the outgoing transfer fees. Additionally, when receiving SWIFT transfers, the correspondent (intermediary) bank may deduct processing fees, hence a smaller amount can be credited to your account.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3241 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">I did not receive an incoming transfer. What should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:34:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3241\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3241\" href=\"#collapse-1-3241\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I did not receive an incoming transfer. What should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3241\" aria-labelledby=\"faq_1-3241\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">In case a transfer that was sent to you has not been credited to your account, you should obtain a payment confirmation from the sender and send it to our Customer Support team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a> or via chat.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3244 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">I made a transfer to a wrong IBAN. What should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:35:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3244\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3244\" href=\"#collapse-1-3244\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">I made a transfer to a wrong IBAN. What should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3244\" aria-labelledby=\"faq_1-3244\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">If you made a transfer to a wrong IBAN, please immediately notify our Support Team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a> or via chat and ask them to initiate a Payment Recall.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note, that if the transfer has already been credited to the recipient\u2019s account, we will not be able to reverse the transaction. In this case, we would advise to contact the recipient directly and ask for a return.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3246 payments-transactions \"><span class=\"entry-title rich-snippet-hidden\">How can I make a transfer to another SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:36:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3246\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3246\" href=\"#collapse-1-3246\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I make a transfer to another SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3246\" aria-labelledby=\"faq_1-3246\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">To make an internal transfer, you will only need the short account number of the recipient.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose the \u201cInternal transfer\u201d payment type in your Client office, enter the account number, and the system will automatically search the database. After selecting the beneficiary, you will be requested to enter the amount of the transaction and confirm the payment. The transfer will be executed instantly.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3248 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">How can I order a prepaid card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:38:42+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3248\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3248\" href=\"#collapse-1-3248\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I order a prepaid card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3248\" aria-labelledby=\"faq_1-3248\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can follow this link to\u00a0<\/span><a href=\"https:\/\/satchel.eu\/card-form\/\"><span style=\"font-weight: 400;\">order a prepaid card<\/span><\/a><span style=\"font-weight: 400;\">, which will be linked to your SwaggyBank account. Note: You can only order a prepaid Mastercard if you have a current account with SwaggyBank.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3250 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can I get a card without opening a current account with SwaggyBank?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:39:54+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3250\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3250\" href=\"#collapse-1-3250\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I get a card without opening a current account with SwaggyBank?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3250\" aria-labelledby=\"faq_1-3250\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Unfortunately, this option isn\u2019t available. In order to get a card, you have to open a current account with SwaggyBank.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3252 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">What is the difference between the Regular Spender and the Active Spender tariffs?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:41:00+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3252\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3252\" href=\"#collapse-1-3252\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the difference between the Regular Spender and the Active Spender tariffs?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3252\" aria-labelledby=\"faq_1-3252\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The difference is in the card limits and fees. The Active Spender tariff allows for higher limits with lower fees.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3254 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can I upgrade my tariff from Regular Spender to Active Spender?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:42:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3254\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3254\" href=\"#collapse-1-3254\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I upgrade my tariff from Regular Spender to Active Spender?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3254\" aria-labelledby=\"faq_1-3254\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes, in order to request an upgrade, please contact our Customer Support team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a> or via chat.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3256 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">When will my card be delivered?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:42:48+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3256\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3256\" href=\"#collapse-1-3256\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">When will my card be delivered?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3256\" aria-labelledby=\"faq_1-3256\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">After your order is placed, and given you have sufficient funds to cover the issuance and shipping fees, the card will usually be sent within the next 1-2 business days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Standard delivery time is currently up to 1-2 months due to the Covid-19 emergency. Express delivery to the EU countries and the UK should take no longer than 3 business days. Express delivery to other countries should take up to 5 business days.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3258 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">How many cards can I get with my SwaggyBank account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:44:14+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3258\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3258\" href=\"#collapse-1-3258\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many cards can I get with my SwaggyBank account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3258\" aria-labelledby=\"faq_1-3258\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Personal account: 2 physical cards and 2 virtual cards per account holder.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business account: a maximum of 5 cards (virtual or physical) for up to 5 cardholders per single Business account.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3260 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">What currency can my SwaggyBank card be issued in?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:45:17+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3260\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3260\" href=\"#collapse-1-3260\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What currency can my SwaggyBank card be issued in?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3260\" aria-labelledby=\"faq_1-3260\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">At the moment, all cards are issued in EUR.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3262 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">How can I top-up my SwaggyBank card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-26T15:08:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3262\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3262\" href=\"#collapse-1-3262\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How can I top-up my SwaggyBank card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3262\" aria-labelledby=\"faq_1-3262\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Choose the Cards section in your Client office, select the card you need to top-up, enter the amount and the narrative, if necessary, and approve the transaction. The transaction will instantly reflect on your card\u2019s balance.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3266 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Where can I find my card\u2019s PIN?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:48:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3266\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3266\" href=\"#collapse-1-3266\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Where can I find my card\u2019s PIN?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3266\" aria-labelledby=\"faq_1-3266\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can always find it in the card settings. If you wish to change it, please contact our Customer Support team at <a href=\"mailto:support@swaggybank.staging-lab.dev\">support@swaggybank.staging-lab.dev<\/a> or via chat.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3268 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Does my SwaggyBank card have the contactless feature?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T10:49:33+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3268\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3268\" href=\"#collapse-1-3268\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Does my SwaggyBank card have the contactless feature?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3268\" aria-labelledby=\"faq_1-3268\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes, all Swaggybank cards support contactless payments.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3270 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">What is the current limit for a contactless payment without authorization (PIN entering)?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:27:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3270\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3270\" href=\"#collapse-1-3270\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the current limit for a contactless payment without authorization (PIN entering)?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3270\" aria-labelledby=\"faq_1-3270\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The limit is set by the merchant\u2019s bank, guided by World Payment Systems. Usually the limit is between 25-50 EUR. Nevertheless, all the limits for transactions being set up on the card in accordance to the tariff plan assigned remain the same.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3272 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Are there any card limits?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:30:56+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3272\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3272\" href=\"#collapse-1-3272\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there any card limits?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3272\" aria-labelledby=\"faq_1-3272\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can check the Swaggybank card limits here:\u00a0<\/span><a href=\"https:\/\/satchel.eu\/fees\/?feesType=card-fees\"><span style=\"font-weight: 400;\">Card page<\/span><\/a><span style=\"font-weight: 400;\">. In order to raise your card limit, please contact our Cards team via chat or at cards@swaggybank.staging-lab.dev.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3275 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can I withdraw money from my Swaggybank card in an ATM?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-27T14:35:08+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3275\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3275\" href=\"#collapse-1-3275\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I withdraw money from my Swaggybank card in an ATM?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3275\" aria-labelledby=\"faq_1-3275\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">You can withdraw money from your Swaggybank card in any ATM that supports Mastercard. Please note that there are\u00a0<\/span><a href=\"\/en\/fees\/\"><span style=\"font-weight: 400;\">limits on withdrawals<\/span><\/a><span style=\"font-weight: 400;\">\u00a0in place.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3277 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can I pay online with my SwaggyBank card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:37:34+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3277\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3277\" href=\"#collapse-1-3277\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I pay online with my SwaggyBank card?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3277\" aria-labelledby=\"faq_1-3277\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes, you can pay online with your SwaggyBank card. Please be sure that the balance of the card is higher than the amount of the transaction you wish to perform.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3279 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">My card is about to expire. What should I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:40:32+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3279\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3279\" href=\"#collapse-1-3279\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">My card is about to expire. What should I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3279\" aria-labelledby=\"faq_1-3279\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">One month before your card expires, you will receive a card replacement notification. In the same notification you will be asked to indicate your address for card delivery. Note: Please note that once you receive your new card, you must activate it through the SwaggyBank web Client office or via the mobile app.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3282 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can I block the SwaggyBank cards linked to a currency account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:41:38+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3282\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3282\" href=\"#collapse-1-3282\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I block the SwaggyBank cards linked to a currency account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3282\" aria-labelledby=\"faq_1-3282\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes. To do so, please send an inquiry to our Cards team via chat or at <a href=\"mailto:cards@swaggybank.staging-lab.dev\">cards@swaggybank.staging-lab.dev<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3285 swaggybank-cards \"><span class=\"entry-title rich-snippet-hidden\">Can a company issue cards for its employees under a Business account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/swaggybank.staging-lab.dev\/en\/author\/admin\/\" title=\"Posts by admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2022-07-08T12:43:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3285\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3285\" href=\"#collapse-1-3285\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can a company issue cards for its employees under a Business account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3285\" aria-labelledby=\"faq_1-3285\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">Yes. For details, please contact our Customer Support team via chat or at <a href=\"mailto:info@swaggybank.staging-lab.dev\">info@swaggybank.staging-lab.dev<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 25px;margin-bottom : 48px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 4%;margin-top : 0px;padding-right : 0px;padding-bottom : 8%;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1828","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/pages\/1828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/comments?post=1828"}],"version-history":[{"count":5,"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/pages\/1828\/revisions"}],"predecessor-version":[{"id":3815,"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/pages\/1828\/revisions\/3815"}],"wp:attachment":[{"href":"https:\/\/swaggybank.staging-lab.dev\/en\/wp-json\/wp\/v2\/media?parent=1828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}